NTS going to switchboard  £POA Multi-Option IVR  £POA Data Capture  £POA Competition  £POA Voting  £POA Horoscope  £POA Tipster Service  £POA Pin Protected Racing Tipster Service  £POA Information Line  £POA Dating  £POA International NTS  £POA

Premium rate numbers are a great way of selling services over the telephone, without the hassle of having to collect money from your customers. You can set the amount to charge the caller from 10 pence per minute, up to a maximum of £1.50 per minute. Your charge to the caller is collected via their telephone bill and passed over to us, no matter what company your customer uses to make the call. We in turn pass a large share of this money raised to you in the form of call revenue share each month.

Premium rate numbers are ubiquitous and are understood by consumers as a simple way of paying for services. They are used in conjunction with telephone support services, TV competitions and voting lines, horoscope and tarot services, tipster services – the list of opportunities is endless.

We have two types of premium rate number; those that are charged by the minute and those that are charged by the call.

Here is a list of the all the price bands we have available for premium rate numbers that charge by the minute.

*Call charges relate to BT landlines, call costs may vary from mobile and other fixed line providers.

What services can I have?

For those thinking of setting up a support line, our number translation service can take an incoming call and send it anywhere in the world. This service comes with a web-based interface that enables you to change the destination number as many times as you wish or to view real time call statistics. Number Translation Services

We can also provide the ability to play an announcement to your customers before you answer the call, providing a simple solution to the requirement that all premium rate numbers have price information at the beginning of the call. Number Translation Services

Our Enhanced Number Translation allows you to designate up to four simultaneous target numbers and make immediate changes to the routing of your premium rate number via the web. Another great feature with this service is if the target telephone number is engaged or unavailable, a prompt can be relayed asking your customers to leave a short message. This voice mail can then be delivered to any e-mail address you designate, ensuring that your customer’s queries can be answered, no matter how busy you are. Click here for enhanced number translation service info

For those of you who have looked at PBX systems but have been put off by the hefty price, our Virtual Office is the answer for you. This simple and easy to use product offers many benefits including an adaptable auto attendant menu, multiple extensions and departments, time of day routing and a fax to email service, all of which can be self-administered over the web using our innovative web based interface. Virtual Office

Perhaps you want to give your customers the facility to leave contact details, giving you the option to send promotional material through the post or via e-mail. You could collect this data using an expensive call centre, however, it is far quicker and much more convenient to use our automated data capture service that will deliver customer information direct to an e-mail of your choice. Data Capture

You may want to poll your customers, asking them to cast a vote, or maybe you want to offer a prize to your customers that can be won by entering a competition. We offer of these services and our premium rate numbers come with online statistics that can be accessed instantly for those who need to operate these services in a ‘live’ environment.

Your idea may require you to provide customers with information that needs to change on a regular basis, with little or no notice, for example a race tipster or horoscope service. We can provide you with information lines that you are able to alter remotely, just by making a phone call. We are also able to offer you the facility to put PIN protection in place so that you may safeguard any sensitive or otherwise valuable information. These changes are instant and so may be implemented at any time, giving you the opportunity to communicate with your customers at any time of the day or night.

Perhaps you have another idea not mentioned here. No problem, please give us a call on 0870 005 5000 and have a chat with us about it and we will find the perfect solution for you.

How do I order a number?

Our premium numbers have a one-off connection fee, payable in advance to cover the cost of service set up. The renewal fee is paid annually, with the first renewal payment due one year from the date the number is first provisioned.

Just click on the link below to view a selection of numbers that are currently available and follow the simple process to secure your number.

Regulatory Requirements

The premium rate industry is governed by PhonepayPlus, the body responsible for regulating premium rate services within the UK. PhonepayPlus have issued a code of practice that must be adhered to by all service providers and network operators. http://www.PhonepayPlus.org.uk/pdfs_code/11th_edition.pdf

IV Response are unable to provision any numbers until service providers have registered with PhonepayPlus http://www.PhonepayPlus.org.uk/service_providers/setting_up_services/application_forms/default.asp
and have applied for prior permission where necessary. http://www.PhonepayPlus.org.uk/service_providers/setting_up_services/prior_permission.asp

If all of this appears confusing to you, please do not worry. Give us a call on 0870 005 5000 and we will be more than happy to assist you, and help you to get you idea off the ground.