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Dating and Contact services

Click here to enquire about the Dateing service and number

Open most publications these days and you will find somewhere, usually at the back, a dating service helping those who lead hectic lives find their perfect match. These dating services can be a very lucrative way for a publication to generate extra income, with would-be suitors responding to adverts placed in the magazine by dialling up a premium rate number and leaving a message. These messages are then picked up by the other party, who access their mailbox via another premium rate number.

At IV response we have pioneered a very simple dating service that not only allows messages to be exchanged between interested parties, it also allows those parties to contact one another and talk directly using a personal rate number allocated by the service. This number can even be used to block unwanted calls.

Although designed initially for dating services, this type of exchange mechanism has applications for all kinds of personal advertising, such as job search, flat share, car buying, the possibilities are endless.

We offer four variations of the dating service that can be tailored to meet your clients’ needs.

Each service can have up to nine distinct categories that can be defined as you see fit, allowing you to cater for most tastes.

With a simple voice file numbering system and the facility to record prompts over the phone, we believe we have created a service that allows agents to accommodate any client’s needs, even those that need services run in another language. An agent’s bespoke prompts are stored in unique folders allowing only that agent to access those prompts.

Full Dating service

This is a contact service where every user is issued a mailbox for voice messages, and a personal number so that they can be contacted directly by third parties.

Features of this service;

An advertiser dials up a number in order to place an advert. They are given a PIN protected mailbox, are issued with a personal number that is mapped to any UK landline or mobile number of their choice, and they record a short message and a longer greeting.
A responder dials up a separate number in order to respond to an advert. They can either listen to a specific mailbox if they know the number (this mailbox number could have been advertised in a printed medium for example) or elect to listen to messages of a specific nature, for example men seeking women, flats available in north London, or whatever else it is you are promoting. When replying, responders will be given their own PIN protected mailbox, issued a personal number, and leave a reply to an advert. They also have the option to divulge their personal number to the advertiser.
In order to find out if there any replies, either to the initial advert or to a reply, both advertisers and responders dial up the retrieval line, where they can listen to any replies and leave further messages, or change some of their service settings; such as re-record their messages.
The personal number enables a user to avoid giving out their contact details and can manipulated in a number to ways, for example - prevent nuisance callers.
Although we have called this the ‘Full Dating’ service, its application goes far beyond just that. You are free to select whatever number ranges they feel their market will bear for the advertising, reply and retrieval lines.

Legal Requirements Prior permission is not required to run this service, as Personal Numbers are not regulated by PhonepayPlus. Should an agent decide to use premium rate numbers for any part of the service, as the service provider, they must ensure that all provisions of the 11th Edition of the code of practice are complied with.

Voice-box Dating service

This identical to the Full Dating service described above, except that no personal numbers are issued.

Features of this service;

An advertiser dials up an advertising number and records a short greeting and a longer personal message.
A responder dials up the reply number. They can either listen to a specific mailbox if they know the number (this mailbox number could have been advertised in a printed medium for example) or elect to listen to messages of a specific nature, for example men seeking women, flats available in north London, or whatever else it is you are promoting. When replying, responders will be given their own PIN protected mailbox.
In order to find out if there any replies, both advertisers and responders dial up the retrieval line, where they can listen to the replies and leave further messages, or change some of their service settings; such as deactivating their mailbox.
Although we have called this the ‘Voice-box Dating’ service, its application goes far beyond just that. Agents are free to select whatever number ranges they feel their market will bear for the advertising, reply and retrieval lines.

Legal Requirements Prior permission is not required to run this service. Should an agent decide to use premium rate numbers for any part of the service, as the service provider, they must ensure that all provisions of the 11th Edition of the code of practice are complied with.

Full Classified Advertising service

This is a contact service where advertisers are issued a PIN protected mailbox, and responders are given the facility to leave replies for advertisers or to dial through to a contact telephone number without either party knowing the other person’s contact details.

An advertiser dials up an advertising number. They are given a PIN protected mailbox and they record a short greeting and then a longer message about the item or service they wish to advertise. They also input a contact telephone number that they wish responders to be connected to. Depending upon the advertising number used, this contact telephone number can be any UK landline or mobile telephone.
A responder dials up using a reply line. They can either listen to a specific mailbox if they know the number (this mailbox number could have been advertised in a printed medium for example) or chose to listen to messages of a specific nature (e.g. cars for sale). When replying, responders record a reply for the advertiser. I addition to this they may elect to have the service connect them to the contact telephone that was entered by the advertiser.
The responder does not know this telephone number, nor does the service present the advertiser the responder’s telephone number.
In order to find out if there any replies, advertisers dial up the retrieval line, where they can listen to the replies, or change some of their service settings; such as set the time they will allow calls to be routed to their contact number.
Although we have called this the ‘Full Classified Advertising’ service, its application goes far beyond just that. An obvious one is to use this service as a direct dial dating service. Be aware that there are PhonepayPlus issues regarding this kind of a service (which is why we have elected to provide a dating service with personal numbers instead). Agents are free to select whatever number ranges they feel their market will bear for the advertising, reply and retrieval lines.

Legal Requirements A service provider may require prior permission from PhonepayPlus before they can run this type of service on premium rate numbers. On top of this, if the service is deemed by PhonepayPlus to be chat or of a sexual nature, the service provider may have to pay a non-returnable bond, as well as ensuring they record and monitor all calls. Finally service providers must ensure that all provisions of the 11th Edition of the code of practice are complied with.

Classified Advertising service

This is a contact service where advertisers are issued a PIN protected mailbox, and responders are given the facility to contact advertisers on a telephone number chosen by the advertiser without any party knowing the other’s contact details.

An advertiser dials up an advertising number. They are given a PIN protected mailbox and record a short greeting and a longer message about the item or service they wish to advertise. They also input a contact telephone that they wish responders to be connected to. Depending upon the advertising number used, this contact telephone number can be any UK landline or mobile.
A responder dials up a separate reply line. They can either listen to a specific mailbox if they know the number (this mailbox number could have been advertised in a printed medium for example) or chose to listen to messages of a specific nature (e.g. cars for sale). When replying, the service connects responders to the contact number that was selected by the advertiser.
In order to change their mailbox settings, advertisers dial up the retrieval line, where they can change things such as their contact CLI or set the time they will allow calls to be routed to their contact CLI.
Although we have called this the ‘Classified Advertising’ service, its application goes far beyond just that. An obvious one is to use this service as a direct dial dating service. Be aware that there are PhonepayPlus issues regarding this kind of a service (which is why we have elected to provide a dating service with Personal Numbers instead). Agents are free to select whatever number ranges they feel their market will bear for the advertising, reply and retrieval lines.

Regulatory Requirements

The premium rate industry is governed by PhonepayPlus, the body responsible for regulating premium rate services within the UK. PhonepayPlus have issued a code of practice that must be adhered to by all service providers and network operators. http://www.PhonepayPlus.org.uk/pdfs_code/11th_edition.pdf

IV Response are unable to provision any numbers until service providers have registered with PhonepayPlus http://www.PhonepayPlus.org.uk/service_providers/setting_up_services/application_forms/default.asp
and have applied for prior permission where necessary. http://www.PhonepayPlus.org.uk/service_providers/setting_up_services/prior_permission.asp

If all of this appears confusing to you, please do not worry. Give us a call on 0870 005 5000 and we will be more than happy to assist you, and help you to get you idea off the ground.

Click here to enquire about the Dateing service and number