Services
free with an 0845 numbers
Services
with an additional charge
To reserve a number and service please click here
0845
low call numbers are charged to your callers at 3.0 pence
per minute during peak times, and 1.0 pence per minute at
other times*.
The
benefits of an 0845 number for you
| • |
The
low cost tariff gives an incentive for your customers
to call. |
| • |
There
are no incoming call charges for calls routed to UK
landlines so you can operate inbound services on 0845
at a neutral cost. |
| • |
Choose
a memorable number to enhance the impact of your advertising
campaigns. |
| • |
Use
our sophisticated call reporting system and multiple
low call numbers to help you gauge the success of
each of your marketing channels. |
| • |
Moving
office? No problems. Your low call number can move
with you. No need for expensive changes to company
stationary or livery. |
| • |
A
low call number will enhance the image of any business,
giving you the edge in today’s competitive market
place. |
| • |
0845
numbers are widely recognised and accepted by consumers
who understand they are a good means to contact an
organisation. |
| • |
In
the global marketplace, you will want to ensure that
all your customers can get in touch, regardless of
where they live. As 0845 numbers are well established,
they are provisioned across networks worldwide. |
How
the service works
When
you take one of our low call numbers, you let us know where
you wish your calls to go. Using our state-of-the-art soft
switch technology, we arrange for calls to be forwarded
to the telephone number you give us. The services are provisioned
remotely, often on the day the order is placed, and there
is no need for you to install any new and expensive hardware.
Whenever your customers call the low call number, these
calls are immediately passed on to you.
The
target telephone number you supply us could be in your office
or home, it could be to your mobile phone, or even to a
telephone number abroad. The costs for forwarding your customer’s
calls to anywhere other than a UK landline are shown here.
What
services can I have?
Included
in the cost of securing one of our low call numbers is the
facility to route calls to one telephone number, anywhere
in the world. We also offer web-based interfaces that enable
you to change the destination number as many times as you
wish or to view real time call statistics. Click here for NTS service info
Free
of charge, we can also provide the ability to play an announcement
to your customers before you answer the call. Click here for NTS service info
We
offer a fax to e-mail service where the low call number
intercepts incoming faxes, delivering them straight to your
inbox, removing the need for a fax machine and giving you
the flexibility to receive faxes anywhere you can get online.
Click here for fax to email service info
Our
Enhanced Number Translation allows you to designate up to
four simultaneous target numbers and make immediate changes
to the routing of your low call number via the web. Another
great feature with this service is if the target telephone
number is engaged or unavailable, a prompt can be relayed
asking your customers to leave a short message. This voice
mail can then be delivered to any e-mail address you designate,
ensuring that your customer’s queries can be answered,
no matter how busy you are. Click here for enhanced number translation service info
For
those of you who have looked at PBX systems but have been
put off by the hefty price, our Virtual Office is the answer
for you. This simple and easy to use product offers many
benefits including an adaptable auto attendant menu, multiple
extensions and departments, time of day routing and a fax
to email service, all of which can be self-administered
over the web using our innovative web based interface. Click here for virtual office service info
If
yours is a business that simply cannot afford to miss any
calls from your customers, we can offer you a call queuing
solution where customer’s calls are placed on hold
until you are in a position to answer them. These solutions
can be scaled to match the size of your business, ensuring
you get best possible value for money. Click here for call queueing service info
Perhaps
you want to give your customers the facility to leave contact
details, giving you the option to send promotional material
through the post or via e-mail. You could collect this data
using an expensive call centre, however, it is far quicker
and much more convenient to use our automated data capture
service that will deliver customer information direct to
an e-mail of your choice. Click here for data capture service info
Your
business may require you to provide customers with information
that needs to change on a regular basis, with little or
no notice. We can provide you with information lines that
you are able to alter remotely, just by making a phone call.
We are also able to offer you the facility to put PIN protection
in place so that you may safeguard any sensitive or otherwise
valuable information. These changes are instant and so may
be implemented at any time, giving you the opportunity to
communicate with your customers at any time of the day or
night. Click here for playback service info
Finally,
our Multi Level IVR product enables you to design a bespoke
call management system that best suits your business. Click here for multilevel service info
How
do I order a number?
Our
low call numbers have a one-off connection fee, payable
in advance to cover the cost of service set up. The renewal
fee is paid annually, with the first renewal payment due
one year from the date the number is first provisioned.
All
our numbers are sorted and rated into four categories according
to how memorable they are. Please note that certain enhanced
services are available free of charge when you secure a
Gold or Platinum number.
Just
click on the link below to view a selection of numbers that
are currently available and follow the simple process to
secure your number.
*Call
charges relate to BT landlines, call costs may vary from
mobile and other fixed line providers.
To reserve a number and service please click here
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