Services
free with an 0300 numbers
Services
with an additional charge
To reserve a number and service please click here
03
UK countrywide numbers are being introduced by Ofcom as
an alternative to chargeable 08 numbers. Calls to 03 numbers
will cost the same as geographic numbers and will be included
as part of any inclusive landline call minutes or discount
schemes. These requirements will apply to calls from all
providers including payphones and mobiles.
The
benefits of an 0300 number for you
| • |
By
adopting an 03 number you will offer your customers
a single point of contact with no additional charges
over the cost of calls to geographic numbers. |
| • |
Choose
a memorable 03 number to enhance the impact of your
advertising campaigns. |
| • |
Use
our sophisticated call reporting system and multiple
03 numbers to help you gauge the success of each of
your marketing channels. |
| • |
Moving
office? No problems. Your 03 number can move with
you. No need for expensive changes to company stationary
or livery. |
| • |
An
03 number will enhance the image of any business,
giving you the edge in today’s competitive market
place. |
How the service works
When you take one of our 03 numbers, you let us know where you wish your calls to go. Using our state-of-the-art soft switch technology, we arrange for calls to be forwarded to the telephone number you give us. The services are provisioned remotely, often on the day the order is placed, and there is no need for you to install any new and expensive hardware. Whenever your customers call your 03 number, these calls are immediately passed on to you. The target telephone number you supply us could be in your office or home, it could be to your mobile phone, or even to a telephone number abroad. The costs for forwarding your customer’s calls are shown here. <link to rate sheet>
What services can I have?
Included in the cost of securing one of our 03 numbers is
the facility to route calls to one telephone number, anywhere
in the world. We also offer web-based interfaces that enable
you to change the destination number as many times as you
wish or to view real time call statistics.
Click here for NTS service info Free of charge, we can
also provide the ability to play an announcement to your
customers before you answer the call.
Click here for NTS service info
We offer a fax to e-mail service where the 03 number intercepts
incoming faxes, delivering them straight to your inbox,
removing the need for a fax machine and giving you the flexibility
to receive faxes anywhere you can get online.
Click here for fax to email service info
Our Enhanced Number Translation allows you to designate
up to four simultaneous target numbers and make immediate
changes to the routing of your 03 number via the web. Another
great feature with this service is if the target telephone
number is engaged or unavailable, a prompt can be relayed
asking your customers to leave a short message. This voice
mail can then be delivered to any e-mail address you designate,
ensuring that your customer’s queries can be answered,
no matter how busy you are.
Click here for enhanced number translation service info
For
those of you who have looked at PBX systems but have been
put off by the hefty price, our Virtual Office is the answer
for you. This simple and easy to use product offers many
benefits including an adaptable auto attendant menu, multiple
extensions and departments, time of day routing and a fax
to email service, all of which can be self-administered
over the web using our innovative web based interface.
Click here for virtual office service info
If
yours is a business that simply cannot afford to miss any
calls from your customers, we can offer you a call queuing
solution where customer’s calls are placed on hold
until you are in a position to answer them. These solutions
can be scaled to match the size of your business, ensuring
you get best possible value for money.
Click here for call queueing service info
Perhaps you want to give your customers the facility to
leave contact details, giving you the option to send promotional
material through the post or via e-mail. You could collect
this data using an expensive call centre, however, it is
far quicker and much more convenient to use our automated
data capture service that will deliver customer information
direct to an e-mail of your choice.
Click here for data capture service info
Your
business may require you to provide customers with information
that needs to change on a regular basis, with little or
no notice. We can provide you with information lines that
you are able to alter remotely, just by making a phone call.
We are also able to offer you the facility to put PIN protection
in place so that you may safeguard any sensitive or otherwise
valuable information. These changes are instant and so may
be implemented at any time, giving you the opportunity to
communicate with your customers at any time of the day or
night. Click here for playback service
info
Finally, our Multi Level IVR product enables you to design
a bespoke call management system that best suits your business.
Click here for multilevel service
info How do I order a number?Our 03 numbers have a one-off
connection fee, payable in advance to cover the cost of
service set up. The renewal fee is paid annually, with the
first renewal payment due one year from the date the number
is first provisioned. All our numbers are sorted and rated
into four categories according to how memorable they are.
Please note that certain enhanced services are available
free of charge when you secure a Gold or Platinum number.
Just
click on the link below to view a selection of numbers that
are currently available and follow the simple process to
secure your number. |